HR Shared Service Team Leader

Location: Home Counties

Job Description

A pharmaceutical company near Heathrow is looking for a HR Shared Service Team Lead on a 12 month contract. You will be leading the HR operations team who in turn support across Europe, therefore previous management experience in a matrixed environment is essential.

The role;

-Managing a team of 5, setting and reviewing individual and team performance
-Ensuring customer service standards and SLA's are adhered to within the team
-Providing knowledge and support in accordance with policies, procedures and legislation
-Analysing data to identify trends and common queries

The person;

-Experience of managing a HR team in a matrixed environment - preferably global
-Ideally have worked in a HR shared service
-Experience working to SLA's and KPI's

If you meet the above criteria and would like to know more about this vacancy, please get in touch with your CV.

Please be aware that The Conduct of Employment Agencies and Employment Businesses Regulations 2003 require us to hold work seeker records for a year in most circumstances.

Reference: 24772/001_1541431730
Consultant Name: Ellie Blair
Consultant Team: resourcers1
Consultant Email: cvbroadbean@mdh.co.uk
Consultant Phone: 020 3587 7070
Consultant Fax:

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Ellie Blair
Consultant

Tel. 020 3587 7065